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PoSH Investigator Certification: Build Inquiry Capability

PoSH Investigator Certification is a professional capability programme for people who support or conduct authorised workplace inquiries. Learn to assess complaints, define scope, plan a fair process, conduct neutral interviews, evaluate evidence, apply natural justice, document findings and write clear, reasoned inquiry reports.

Process capability
Complaint assessment, scope, inquiry planning and fair procedure.

Evidence capability
Interviews, records, findings and reasoned reports.

Enquire about Investigator Certification.

Share your details to receive the next available format, prerequisites, fee and programme brief.

What is PoSH Investigator Certification?

PoSH Investigator Certification develops the professional skills needed to support a structured workplace inquiry under an organisation’s authorised process. The programme covers complaint assessment, jurisdiction and scope, inquiry planning, notices and hearings, neutral interviewing, documentary and digital evidence, confidentiality, natural justice, findings and report writing. It is designed for Internal Committee members, HR and employee-relations professionals, lawyers, compliance teams, external members and consultants who need deeper inquiry capability.

Certification does not appoint a participant to an Internal Committee, confer legal authority, authorise an inquiry or replace organisation-specific legal advice. Instead, it provides a practical framework, simulations and documentation discipline that participants can apply within a role they are formally authorised to perform.

Build the discipline behind a fair workplace inquiry

Investigation capability is not simply knowing the law. It requires a repeatable process for defining issues, hearing each party fairly, testing information and explaining how the evidence supports—or does not support—a finding.

Complaint assessment and inquiry planning

Learn to read a complaint carefully, identify the allegations, check jurisdiction, define a workable scope, plan notices and hearings, manage timelines and protect confidentiality without assuming the outcome.

Evidence, reasoning and reports

Learn to conduct neutral interviews, organise records, assess relevance and consistency, distinguish facts from assumptions and document reasoned findings in language authorised decision-makers can understand.

What does the Investigator Certification curriculum cover?

The curriculum follows the inquiry lifecycle from initial complaint assessment to a structured report, with practical exercises at each stage.

Complaint, jurisdiction and scope

Assess whether a complaint falls within the workplace process, clarify the allegations, identify the relevant parties and frame an inquiry scope that is specific enough to investigate fairly.

Inquiry planning and natural justice

Plan notices, hearings, timelines and opportunities to respond. Understand impartiality, confidentiality, absence of bias and the procedural safeguards that help both parties participate meaningfully.

Interviews and evidence

Prepare neutral, non-leading questions; handle difficult interviews; record responses carefully; and assess documentary, digital, oral and circumstantial material for relevance and consistency.

Findings and report writing

Apply the appropriate standard of assessment, connect evidence to each allegation, separate observations from findings and write a clear report that shows the reasoning behind the conclusion.

Who should choose Investigator Certification?

Investigator Certification is relevant when your responsibilities include complaint assessment, inquiry coordination, interviews, evidence review or report preparation. Typical participants include:

  • Internal Committee members seeking stronger process and documentation discipline.
  • HR and employee-relations professionals who coordinate or support authorised inquiries.
  • Legal and compliance professionals advising on fair procedure, records and governance.
  • External members and independent professionals building role-appropriate inquiry capability.

The programme is led through practitioner examples, case discussions and simulations. Learn more about programme mentor Vishal Bhasin.

How does a workplace inquiry move from complaint to report?

A defensible inquiry is built through connected decisions. Each stage should preserve fairness, relevance, confidentiality and a clear documentary trail.

Before and during the inquiry

Assess jurisdiction, define allegations and scope, identify conflicts, plan the process, communicate with the parties, conduct neutral interviews and give each person a fair opportunity to present relevant information.

From evidence to a reasoned report

Organise the record, test consistency, evaluate each allegation, explain the reasoning, distinguish evidence from assumption and document findings and recommendations within the authorised mandate.

Is Investigator Certification the right pathway for you?

Choose Investigator Certification when inquiry work is central to your responsibilities. Choose TTT for learning design and facilitation, or Dual Certification when your role genuinely spans both prevention and redressal.

Compare TTT, Investigator and Dual

PathwayPrimary capabilityBest suited toChoose it when
PoSH TTTTraining design and facilitationHR, L&D, trainers and consultantsYou need to deliver accurate, engaging PoSH sessions
PoSH InvestigatorComplaint assessment and workplace inquiry processIC members, HR, legal, compliance and inquiry professionalsYou need to support or conduct authorised inquiries
PoSH Dual CertificationBoth trainer and investigator capabilityProfessionals whose roles span prevention and redressalYou genuinely need both capabilities together

Frequently asked questions

Clear answers about eligibility, authority, inquiry skills and the difference between Investigator, TTT and Dual Certification.

Does certification authorise me to conduct an inquiry?

No. Certification develops professional capability. Authority to act comes from the organisation’s formal process, the participant’s appointed role and applicable law. The programme does not create an IC appointment or independent legal authority.

Is Investigator Certification only for lawyers?

No. It can be relevant to Internal Committee members, HR and employee-relations professionals, legal and compliance teams, external members and others formally authorised to support workplace inquiries.

What evidence is covered in the programme?

The programme addresses oral testimony, documents, email, messages, digital records and circumstantial material. The emphasis is on relevance, consistency, authenticity questions, fair opportunity to respond and reasoned assessment.

Will I learn to write an inquiry report?

Yes. The curriculum covers report structure, allegation-wise analysis, evidence-to-finding logic, language to avoid, reasoned conclusions and documentation that shows how the process and decision were reached.

How is this different from PoSH TTT?

TTT focuses on designing and facilitating PoSH learning sessions. Investigator Certification focuses on authorised workplace inquiries. Review the full certification comparison if you are unsure.

When should I choose Dual Certification?

Choose Dual Certification when your responsibilities genuinely require both training delivery and inquiry capability. If your work is limited to investigation support, the focused Investigator pathway is more relevant.

Built around the PoSH Act framework

The learning architecture refers to the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013 and practical responsibilities connected with workplace inquiries. For the authoritative statutory text, read the PoSH Act (government source).

Unsure which pathway fits your role? Use the TTT vs Investigator vs Dual Certification comparison, or submit the form at the top of this page for programme guidance.